Updated on 5 Feb 2025
Life of a UX researcher can be very challenging as UX research is a team sport. As a UX researcher, you need to have a great level of communication, engagement, multi tasking and work management skills. A typical day of a UX researcher can be very uncertain and have lots more surprises such as changes in the priority, pivoting the plans, cross functional team stakeholders engagements, planning the studies, running, analysis, reporting, readout, retrospection and sometimes helping the fellow research folks, a lot in a single day. Thanks to some amazing and helpful tools which can help make your life easier and systematic.
UX Tools Market Insights by UXness - User research
The 2024 survey reveals the following preferences for user research tools:
- Google Forms (58%): The most popular choice for collecting user feedback.
- User Interviews (46%): A top method for conducting qualitative research.
- UserTesting (32%): Popular for usability testing and video-based feedback.
- Survey Monkey (25%): Favored for structured survey creation.
- Typeform (21%): Valued for its user-friendly and interactive survey design.
User Research tools
UserZoom (now UserTesting)
MeasuringU MUIQ
Maze
UXArmy
UXArmy is the go-to platform for teams to validate product ideas, innovate faster, and align with customer needs. With expert-level testing tools across websites, mobile apps, and prototypes, it enables you to gather quality insights seamlessly. Whether through unmoderated usability tests, user interviews, focus groups, surveys, card sorting or tree testing Tailored for product, marketing, and research teams, UXArmy gives your team the ability to test, analyze, and make collaborative, evidence-driven decisions—without the complex setup.
Other tools: UXTesting, Zoom, SurveyMonkey, Typeform, Dscout, OptimalWorkshop
Session schedule management
Managing the participants schedules & sessions can be a challenging task when you are involved in multiple studies or targeting multiple personas. Below tools can be helpful to make these tasks easier:
Calendly
Recruitment management
UserInterviews
More: Respondent.io
Agile & development sync
Jira
More: Sharepoint, Confluence
UX Analytics tools
Google Analytics
Qualtrics
More: Hotjar, Mouseflow ,ContentsSquare (previously Clicktale)
Useful resources:
https://www.userinterviews.com/ux-research-field-guide-chapter/user-research-tools
Further readings
Design Thinking Workshops: Tips for Facilitators and Participants
Design Thinking Workshop - Complete Guide
7 principles of UX design for innovative AI solutions
Design Thinking Workshops: Tips for Facilitators and Participants
Design Thinking Workshop - Complete Guide
7 principles of UX design for innovative AI solutions