2025 UX Tools Stats insights and trends

Updated 24 March 2025, 

UX Tools Survey 2024-25 Results 

The UX Tools Survey 2024 by UXness marks the 4th annual exploration into the evolving landscape of UX tools and practices. This year, we’ve included a special category dedicated to AI and Generative AI (GenAI) tools, reflecting their growing significance in the UX domain. With a focus on uncovering trends that will shape UX tools in 2025, the survey gathered insights from over 150 UX enthusiasts spanning five continents.

Asia and North America emerged as the leading contributors, accounting for over 80% of respondents, with the USA and India being the top participating countries. The survey’s findings offer a comprehensive view of the tools and trends driving innovation and collaboration in UX design and research.

Disclaimer: The UX Tools Survey 2024 is an independent initiative conducted by UXness. Sponsors, partners, and affiliates have no involvement in the design, execution, or analysis of the survey.

TL;DR Highlights

1. Future Trends in 2025 UX Design: AI & Machine Learning (71%), Accessibility & Inclusive Design (55%), Voice User Interfaces (46%), AR & VR (43%).
   
   
2. Key Insights for Improving UX Tools: Balance AI integration, enhance collaboration and feedback mechanisms, focus on advanced prototyping and testing, and unify design systems.
   
   
3. Generative AI Tools: ChatGPT leads the preferences and satisfaction scores with 76%, continuing its dominance for the second consecutive year.
   
   
4. Top Tool Categories: Figma reigns as the leader across multiple categories, including Wireframing & Prototyping, UI Design, Design Handoff, and Digital Whiteboarding Tools (FigJam).
   
   
5. User Research Tools: Google Forms and User Interviews retained their leading positions in 2024.
   
   

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Sponsors & Partners

Insights Partner

     

Tech Partner

We extend our heartfelt gratitude to our Tech Partner, Axure, and our Insights Partner, Interaction Design Foundation, for their invaluable support in making this survey a success. Their collaboration reinforces the shared goal of advancing the UX community and providing actionable insights to practitioners worldwide.

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DETAILED INSIGHTS

Participants Demographics

• Roles: 35% UX Designers, 22% UX Researchers etc.
• Experience Levels: 25% have over 10 years of experience, while 32% have 3 to 5 years of experience.
• Company Sizes: 33% of participants work in companies with over 5000 employees.
• Geographical Spread: Respondents from 5 continents, with 43% from Asia and 41% from North America.

2025 UX Tools trends 

Insights to Improve UX Tools 

• Balance AI integration - Ensure that tools prioritize human interaction and thought process over AI integration.
  
  
• Collaboration and feedback mechanisms - Integrate real-time feedback mechanisms to foster team productivity and alignment.
  
  
• Advanced prototyping and testing - Equip tools with advanced prototyping capabilities and built-in user testing features.
  
  
• Accessibility and inclusivity - Embed accessibility checkers and inclusive design libraries within tools.
  
  
• Unified design systems - Maintain centralized design systems that evolve with the latest design patterns and components.
  
  
• Version control and content management - Improve version control features and content management within UX tools.
  
  
• Pricing and security - Consider reducing pricing plans for UX tools and ensure that UX/UI tools are cyber-proof and secure.

Future trends in UX Design 2025

The UX Tools Survey 2024 by UXness reveals the top three trends shaping user experience design:

• AI and Machine Learning (71%) - Transforming UX with personalized experiences, predictive insights, and automation.
• Accessibility and Inclusive Design (55%) - Prioritizing equitable and human-centered solutions for all users.
• Voice User Interfaces (46%) - Expanding adoption of voice-enabled devices and conversational interactions.

GenAI tools

The UX Tools Survey 2024 also captured preferences for generative AI platforms:

• ChatGPT (77%): The most widely used platform for AI-driven text generation.
• Adobe Firefly (27%): Popular for creative content generation.
• Google Bard (23%): Gaining traction for its conversational AI capabilities.
• MidJourney (17%): Favored for generating visual assets.
• Framer AI (13%): Used for design automation and prototyping.

Satisfaction Levels:

• Average satisfaction score: 3.6 (on a 5-point scale).
• Standard deviation: 0.98.
• 45% of respondents rated their satisfaction as 4 or 5, indicating general contentment with these tools.

Wireframing & Prototyping

The 2024 survey shows the following preferences for wireframing and prototyping tools:

• Figma (72%): The dominant choice for the fourth consecutive year.
• Adobe XD (32%): Another top pick, maintaining its strong position.
• Sketch (16%): Continues to attract a niche but loyal user base.
• Axure RP (15%): Favored for advanced prototyping capabilities.
• Balsamiq (12%): Valued for simplicity and quick mockups.

UI Design

The 2024 survey reveals the following preferences for UI design tools:

• Figma (64%): Continues to dominate as the top choice for the fourth consecutive year.
• Adobe Photoshop (31%): A strong contender, especially for detailed visual design.
• Adobe Illustrator (27%): Popular for vector-based design work.
• Adobe XD (25%): Maintains a significant user base for UI/UX design.
• Framer (16%): Gaining traction for interactive design and prototyping.

Digital Whiteboarding

The 2024 survey highlights the following preferences for digital whiteboarding tools:

• FigJam (54%): The top choice, leading in collaborative brainstorming and ideation.
• Miro (45%): A close contender, valued for its versatility and integrations.
• LucidChart (21%): Favored for diagramming and structured workflows.
• Mural (20%): Popular for team collaboration in remote settings.
• Jamboard (11%): A niche choice for lightweight whiteboarding needs.

Design Handoff

The 2024 survey reveals the following preferences for design handoff tools:

• Figma (61%): The most preferred tool for design-to-development collaboration.
• Jira (24%): Widely used for integrating design workflows with agile project management.
• Zeplin (17%): Favored for detailed design specifications.
• Invision Inspect (12%): A niche choice for design inspection.
• Marvel and Sketch Measure (9.5%): Used by a smaller segment for handoff processes.

User Research

The 2024 survey reveals the following preferences for user research tools:

• Google Forms (58%): The most popular choice for collecting user feedback.
• User Interviews (46%): A top method for conducting qualitative research.
• UserTesting (32%): Popular for usability testing and video-based feedback.
• Survey Monkey (25%): Favored for structured survey creation.
• Typeform (21%): Valued for its user-friendly and interactive survey design.

Behavior Analytics

The 2024 survey reveals the following preferences for behavior analytics tools:

• Google Analytics (50%): The leading choice for tracking and analyzing user behavior.
• Hotjar (20%): Popular for heatmaps, session recordings, and user feedback.
• Visual Website Optimizer (14%): Favored for A/B testing and conversion optimization.
• FullStory (13%): Used for session replay and detailed behavioral insights.
• MixPanel (9%): Valued for event tracking and funnel analysis.

Virtual Collaboration

The 2024 survey reveals the following preferences for virtual collaboration tools:

• Zoom (60%): The most widely used platform for online meetings and collaboration.
• Google Meet (56%): A close contender, valued for its seamless integration with Google Workspace.
• Microsoft Teams (53%): Popular for team communication and integration with Microsoft Office tools.
• Slack (39%): Favored for its flexibility in team messaging and integrations.
• Skype (27%): A niche choice for video conferencing and calls.

Top Choice UX TOOLS 2024 Toolkit

Conclusion

As we look ahead to 2025, the UX landscape promises to be shaped by transformative trends such as AI, inclusivity, and immersive experiences. These findings pave the way for new opportunities to innovate and refine the tools we use daily. Stay tuned for the 5th UX Tools Market Insights 2025 by UXness, where we continue to track the pulse of the UX industry and provide deeper insights into its ever-evolving ecosystem.

Thank you for exploring the UX Tools Survey report (2024). Please share your feedback, comments, suggestions, questions with us at team@uxness.in

Thank you for exploring the UX Tools Survey report (2024). If you find value in the Annual UX Tools Insights 2024-25, support UXness on Buy Me a Coffee to help us continue bringing impactful UX research and insights! 

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UX Tools Survey 2023 Results 

This survey is designed to gather insights into the preferences and utilization of UX and design tools among professionals and students in the field of User Experience (UX). Organised by UXNESS Edulabs, this marks the third consecutive year of the UX Tools survey campaign, aimed at comprehending the prevailing preferences and trends in the application of UX tools. This years UX Tools Survey is special since we added 'AI/Gen AI' Tools as a new category. 

Participants demographics 

This year we recorded a great mix of participants demographics with respect to role, years of experience and employer size. Top participants roles UX & product Designers 32% combined, UI Designers 15%, UX Researchers 10% etc. Overall 30% participants were above 5 years of experience and 41% participants between 2 to 8 years of experience. 17% participants were from employer size 5000+.

AI/Gen AI Tools 

• 58% participants (UX Professionals and students) feel ‘Strongly Agree’ and 'Agree' "AI/Gen AI has great potential in shaping the UX tools and their usage." [Average = 5.66, Mode = 7 (Strongly Agree)' 
• Top notable AI/Gen AI platforms being used by UX professionals: ChatGPT, Adobe Sensei, Uizard, Google Bard, Adobe Firefly.

Wireframing and Prototyping Tools
  

• Adobe XD, Figma were the top choice Wireframing & Prototyping tools by the participants continuously for the third year. 
• Top 5 Wireframing & Prototyping tools – Adobe XD (44%), Figma (43%), Microsoft Office (37%), UXPin (27%), Invision (14%). 
• Notable entries this years – Proto.io, Framer, Miro, ProtoPie etc. 

UI Design Tools  

• Adobe Photoshop, Figma were the top choice UI Design tools by the participants for this year. 
• Top 5 UI Design tools – Figma (49%), Adobe Photoshop (43%), Adobe XD (33%), Adobe Illustrator (30%), UXPin (19%). Notable entries this years – Proto.io, Framer, Freehand MX etc.

Digital Whiteboarding Tools 
 

• Adobe Illustrator, Figma were the top choice Digital Whiteboarding tools by the participants for this year. 
• Top 5 Digital Whiteboarding tools – Adobe Illustrator (36%), FigJam (34%), Adobe XD (32%), Miro (24%), Sketch (19%). Notable entries this years – Overflow.io, Invision Freehand, Whimsical, Flowmapp etc.

Design Handoff Tools  

• Figma, Sketch were the top choice Design handoff tools by the participants consecutively for the 2nd year. 
• Top 5 Design Handoff tools – Figma(47%), Sketch (25%), Invision (18%), ProtoPie (17%), Zeplin (15%). Notable entries – Abstract, Framer, Miro, Marvel etc.

User Research Tools  

• Google Forms, SurveyMonkey were the top choice User research tools by the participants. 
• Top 5 User Research tools – Google Forms (54%), SurveyMonkey(35%), User Interviews (27%), UserZoom (27%), Respondent.io (22%). Notable entries – ProvenByUsers, Typeform, UXTweak, Maze etc.

Behaviour Analytics Tools  

• Google analytics, HotJar were the top choice user behavior analytics tools by the participants consecutive for the 3rd year. 
• Top 5 Behavior Analytics tools – Google Analytics (54%), Hotjar (21%), Visual Website Optimizer (18%), Mixpanel (13%), Crazyegg (8%).

Virtual Collaboration Tools  

• Google Meet, Zoom were the top choice Virtual Collaboration tools by the participants. 
• Top 5 Virtual Collaboration tools – Google Meet (56%), Zoom(55%), Microsoft Teams (45%), Slack (31%), Skype (27%).

UX Tools Toolkit 2023 

Thank you for exploring the UX Tools Survey report (2023). If you find value in the Annual UX Tools Insights 2023, support UXness on Buy Me a Coffee to help us continue bringing impactful UX research and insights! 

Previous UX tools Survey

• 2024 UX Tools survey results 
• 2022 UX Tools survey results
• 2021 UX Tools survey results 

Special gift for readers 

Get 25% OFF or 3 MONTHS FREE IxDF Membership 

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2022 - UX Tools Survey Results

2022 UX Tools Survey

2022 — UX Tools Survey by UXness 

After successfully completing the "UX Tools survey campaign - 2021", UXNess brings the annual UX design tools survey 2022 results(2nd UX Tools Survey campaign). 

This survey is aimed to learn about UX & design tools and preferences by UX professionals, students etc. This is 2nd consecutive year of UX Tools survey campaign run by UXNESS Edulabs to understand the preference of using UX tools.

Thanks to this years Sponsors & Partners

2021 - UX Tools Survey by UXness - Results

This study is targeted to learn about UX & design tools getting used by UX professionals, students, etc. It is an annual survey getting conducted by UXness Edulabs to understand the preference of using UX tools and bring insights. Please note, in this survey, we didn't ask for any personal details such as name, gender, contact details, employer name, location and email ID etc. 

Thanks to sponsors & Partners 

 

SURVEY RESULTS & INSIGHTS

Participants demographic 

In this campaign we have received the 400+ responses from across the globe. 38% participants were having role of 'UX Designers' and around 45% participants were having 5 years & more experience. 

Wireframing & Prototyping 

Figma, Adobe XD were the top choice wireframing & prototyping tools by the participants. 17% participants chose only Figma as ‘Wireframing & prototyping’ tool, whereas 9% selected Figma & Adobe XD together. 23% participants who use Figma were above 5 years of experience.

UI Design

Figma, Adobe XD were the top choice UI design tools by the participants. 23% participants chose only Figma as ‘UI Design’ tool. 12% participants selected Figma and Adobe XD together as UI design tool.

Digital whiteboarding 

Miro was ahead in this category of Digital whiteboarding with 51% participants choice. 24% participants who chose Miro were from company size 10000+ employees. 25% Miro users were from 5 to 8 years of experience. 29% participants who chose Figma were from company size below 100 employees.

Design handoff

Figma, Zeplin were the top choice Design handoff tools by the participants. 45% participants who selected ‘I do not use design handoff tools’ were from company size below 100 employees. 41% participants who use design handoff tools were above 5 years of experience.

User research 

Google forms and User Interviews were the top choice User research tools by the participants. 26% participants who chose User Interviews were above 10 years of experience. Surprisingly Miro tool became the choice of 23% participants in user research.

User behaviour analytics 

Google analytics and HotJar were the top choice user behavior analytics tools by the participants. Although, 38% participants do not use any behavior analytics tool. 58% participants who use behavior analytics tools were above 5 years of experience.

Virtual collaboration 

Zoom, Microsoft teams and Google Meet were the top choice virtual collaboration tools by the participants with marginal difference. Miro seems to be the trending tool for virtual collaboration.

Conclusion

UX folks use multiple tools for performing certain activities. 

In this study, Figma seems to be the most versatile tool which gets used for various activities such as wireframing, prototyping, digital whiteboarding and design handoff. 

We also found Miro not only getting used as a Digital whiteboarding and virtual collaboration platform but also getting used in User research. 

Thank you for exploring the UX Tools Survey report (2021). Please share your feedback, comments, suggestions, questions with us at team@uxness.in 

Thank you for exploring the UX Tools Survey report (2021). If you find value in the Annual UX Tools Insights 2021, support UXness on Buy Me a Coffee to help us continue bringing impactful UX research and insights! 

Previous UX tools Survey

• 2024 UX Tools survey results 
• 2023 UX Tools survey results
• 2022 UX Tools survey results

Sponsors & Partners